Jobs at Mwananchi Credit Limited
Mwananchi Credit Limited is a Licensed Micro-Finance in Kenya under the Company’s Act since 2010. We offer tailor-made financial solutions to our customers, both individuals and SMEs. We pride ourselves in offering emergency loans, timely and at competitive pricing.
Ready to take the next step in your career? Mwananchi Credit Limited is hiring!
Join Our Team
- Call Centre Quality Assurance Analyst
- Sales Manager – Direct Sales Agents Division
- Performance Manager
CALL CENTRE QUALITY ASSURANCE ANALYST
KEY RESPONSIBILITIES:
- Evaluate agent calls to ensure quality standards.
- Monitor adherence to processes and expectations.
- Provide feedback through coaching and performance reports.
- Facilitate meetings to drive improvement.
- Support new agents and assist with escalations.
Join Our Team
SALES MANAGER – DIRECT SALES AGENTS DIVISION
KEY RESPONSIBILITIES:
- Team Leadership
- Sales Strategy & Execution
- Customer Relationship Management
- Training & Development.
- Reporting & Analysis.
Join Our Team
PERFORMANCE MANAGER
KEY RESPONSIBILITIES:
- Support line managers on performance management.
- Apply performance management policies.
- Track and report progress.
- Ensure timely completion of PCs and appraisals.
- Provide performance management expertise.
- Prepare and submit appraisal reports.
- Implement performance coaching programs.
How to Apply
Please share your updated CV and application letter to careers@mwananchicredit.com
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