ICT Intern at Switch Media

Position Title: Broadcast IT Intern

Switch Media Limited (fully owned by the Kenya Red Cross Society), is an innovative institution committed to nurturing media excellence as well as inspiring and educating youths in Africa. We are currently seeking qualified individuals for the ICT Intern at Switch Media to join our team.

Key Responsibilities:

Studio and IT Operations: Assist with the operation and maintenance of TV studio technology, ensuring business continuity and minimal downtime.
Emergency Support: Provide quick solutions and workarounds during operational emergencies to maintain workflow.
Technical Liaison: Work closely with the studio technical supervisor to ensure seamless operation and troubleshoot complex issues.
Editorial and Creative Support: Collaborate with editorial and creative staff to offer prompt IT technical solutions that support their production needs.
IT Helpdesk Support: Deliver efficient helpdesk services, addressing IT issues related to broadcast and production promptly.
Technology Development & Maintenance: Aid in the development, implementation, and upkeep of broadcast technology, including routine system checks and improvements.
Broadcast Equipment Maintenance: Assist in the maintenance, testing, and troubleshooting of broadcast equipment to ensure reliable performance.
Installation and Integration: Participate in the installation and integration of new broadcast technologies, supporting smooth transitions and system upgrades.
Live Broadcast Support: Provide technical support during live broadcasts, helping to resolve issues in real-time.

Qualifications, Experience, and Competencies:

Education: Currently pursuing or recently completed a degree/diploma in Information and Communication Technology (ICT), Computer Science, Broadcast Technology, or a related field.
Technical Experience: Ideal candidates should possess familiarity or prior experience in IT systems specific to TV studio operations, video/audio technology, and multimedia systems.
Certifications: Relevant certifications in network administration, server management, or broadcast systems are a plus.

Key Skills:

Broadcast Technology Fundamentals: Basic understanding of video/audio systems, including familiarity with IT system design for broadcast environments.
Non-linear Editing and Archiving: Exposure to or experience with non-linear editing software, media storage, and archiving solutions.
File Formats and Compression: Working knowledge of various video and audio formats, including compression techniques.
Network Administration: Understanding of IP network concepts, including LAN/WAN, and experience with network design and administration.
System Administration: Proficiency in Windows/Linux server-client systems and basic troubleshooting skills across operating systems.

Behavioral Competencies:

Attention to Detail: Methodical and attentive to technical details.
Adaptability Under Pressure: Ability to perform well in a fast-paced, high-pressure environment.
Multi-tasking Abilities: Strong organizational skills and capacity to handle multiple tasks efficiently.