Enrolment Officer at Makini Schools

Are you passionate about education and customer engagement? Do you thrive on creating meaningful connections and guiding families towards making important decisions about their children’s education? Makini School is seeking a dedicated Enrolment Officer at Makini Schools to join our Team.

As an Enrolments Officer, you will play a pivotal role in driving our school’s admissions by delivering a seamless and engaging experience for prospective families.

You will serve as the first point of contact for inquiries, manage the admissions process, and build lasting relationships with parents and guardians to ensure their journey is smooth and rewarding.

Key Responsibilities

Primary contact for prospective families, providing prompt, professional, and welcoming responses to inquiries.
• Manage the entire admissions process, from initial inquiry to student onboarding, ensuring a
positive and personalized experience for families.
• Conduct school tours, open days, and other events to showcase Makini School value
proposition.
Build and maintain strong relationships with prospective and current families to foster trust and engagement.
Collaborate with the marketing team to align admissions activities with promotional campaigns.

Qualifications & Skills

Bachelor’s degree in Education, Business Administration, Sales & Marketing or a related field.
Demonstrable 2-3 years of experience in a customer-facing role, preferably in admissions, enrolment, or client services.
Strong interpersonal and communication skills, with the ability to build rapport with diverse stakeholders.
Excellent organizational and time-management abilities.