Careers at Avenue Healthcare
Avenue Healthcare is one of the leading private healthcare groups in East Africa running 3 Hospitals, and 19 medical centres across Kenya, and a Homecare busines. Careers at Avenue Healthcare
- Administration Assistant
- Medical Records Officer
- Unit Manager – Obs/Gyn
Administration Assistant
Careers at Avenue Healthcare
Job Objective/ Purpose:
- To support the Hospital Manager (HM) in Operational and Administrative office duties, providing an enabling environment for staff, patients and clients within the Hospital and partners of the Hospital.
Key Responsibilities:
- Manage the Hospital Manager’s calendar, providing real-time scheduling support by booking appointments and preventing conflicts, assisting in managing the HM’s agenda and organizing key meetings on behalf of the HM.
- Prepare, edit and disseminate communications to and from the HM’s office as delegated, including maintaining regular reports and keeping minutes of staff and departmental meetings.
- Assist with business reporting and analysis as required, including preparation of reports, papers and presentations, conducting research on various topics as requested by the HM, and providing insights to support decision-making.
- Maintain polite and professional communication by receiving, screening, forwarding or responding to inquiries, consulting with relevant authorities, and handling emergencies effectively and efficiently.
- Prepare requisitions and submit approved LPOs to authorized suppliers in liaison with the HM.
- Make travel arrangements, such as booking flights, cabs, and making hotel and restaurant reservations for the Hospital senior management team and other Hospital Manager’s guests.
- Assist the HM in managing petty cash allocation, ensuring periodic accounting is done per AG procedures, reconciling expense reports and invoices, and submitting the same to the HM in good time.
- Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.
- Ensure adequate knowledge of, and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services and finance.
- Maintain privacy and confidentiality at all times.
- Any other duty as assigned by the supervisor.
Person Specification
- Diploma/ Bachelor’s degree in business administration, communications, or a related field.
- Computer proficiency with Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel).
- Data Analysis skills and basic book keeping/ accounting knowledge highly desirable.
- At least 2 years of relevant work experience working in a corporate environment.
- Good planning and organizing skills
- Tact and diplomacy, Discretion and Confidentiality
- Strong interpersonal skills, team playing abilities, and communication skills.
- Highly responsive, ethical and responsible
Unit Manager – Obs/Gyn
Careers at Avenue Healthcare
Job Objective/Purpose
Planning, Organizing, and coordinating all the activities in the unit, to ensure that quality standards of care is adhered to, by all medical staff in AHC facilities, in line with the hospital’s policies and procedures.
Key Responsibilities
- Supervising and ensuring delivery of a professional and high standard of nursing care within the section while leading a team of nurses and patient attendants in delivering individual and team targets.
- Review specific patients’ investigations, analyze, interpret, troubleshoot, and initiate immediate intervention.
- Ensure primary nurse engagement with doctors and other care providers regarding patients’ plan of care and care solutions with emphasis on a team-based problem-solving approach to provide unified approach to patient care.
- Review and ensure that nursing care plans are scientific, evidence based and address the
- priority needs of the patients.
- Ensuring proper and timely documentation, maintaining proper records, confidentiality, and always handing over between shifts.
- Maintaining the inventory of all assets in the section and ensuring minimal stock of consumables and drugs is maintained in the section sub stores.
- Daily check on all equipment in the section to ensure that all are always in good working condition through compliance with the PPM and reporting promptly the faulty equipment.
- Participate in development and ensure implementation of organizational and departmental policies and procedures (SOPs) and quality improvement plans in the section including infection prevention.
- Ensuring all planned sectional activities are geared towards meeting growth and quality objectives.
- Tracking of daily CQIs Preparing routine reports as per the departmental KPIs and as required.
- Preparing monthly work schedules (ROTA) and supervising section operations and staff.
- Ensure That all staff supervised in the department achieve the set 8 hours of training monthly, on emergency procedures for all section staff and students and ensure daily allocation to the emergency Rota.
- Providing leadership ensuring, employee development, employee engagement and performance management to deliver departmental objectives and goals.
- Safeguarding patient’s belongings such as when undergoing surgery or during delivery.
- Control the departmental budget within the agreed parameters by ensuring efficient utilization of resources are used to maximum effect and take charge on stock control.
- Participate in business development and activities and follow up on customer feedback
- Ensure safe and clean environment for staff patient/clients and visitors compliance with policies and protocols including health and safety, risk management and critical incident reporting.
- Monitor and ensure clients satisfaction and proactively manage their complaints as they arise.
- Any other duty as assigned by the supervisor in line with the job description.
Person Specification
- Graduate of an accredited nursing school as a Registered Nurse with a valid license with the Nursing Council of Kenya.
- Updated BLS, ACLS/ATLS certificate
- Minimum of 5 years work experience in a healthcare setting involving maternity patients; of which 2 years must be in a managerial position in the maternity unit.
- Must be a seasoned manager with Obstetrics experience in Outpatient and Inpatient.
- Customer focus, empathetic and emotional intelligence
- Strong interpersonal and communication skills
- Organizational awareness and attention to detail
- Team work and result oriented
- Ethical and reliable
Medical Records Officer
Careers at Avenue Healthcare
JOB DETAILS
Key Responsibilities
- Maintaining Patient Records
- Cataloguing and maintaining proper patient records OP/ IP.
- Ensuring systematic filing of all patient records to allow for easy retrieval
- Ensuring the security of medical records to ensure that confidentiality is maintained.
- Maintaining a log of all files that are requested noting which department / Manager they have been dispatched to, the date and ensures / follows up for their return.
- Retrieving and dispatching patient cards / files as and when required.
- Ensuring that archiving of old files is done.
- Ensure proper disposal of medical records per the organization’s policies.
- Prepare and maintain periodic Ministry of Health reports
- Keep statistics of cost of treatment, top disease patterns.
- Maintaining, recording, analyzing, interpreting and disseminating data on specific cases which will be used prepare statistical reports (monthly, quarterly and annual) on patient statistics per location, disease trends, mortality, bed occupancy)
- Compiling the Annual Health Statistical Report.
- Any other duty as assigned by your supervisor in line with the job description.
Person Specification
- •Degree in Health Records and Information Technology.
- •Valid licence from the Health Records and Information Managers Board.
- •At least 3 years work experience in a hospital setting.
- Excellent interpersonal and communication skills.
- Attention to detail.
Apply Here
Apply by: 30, Nov 2024
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