After-Sale Service Officer at Kilimall

We are Hiring!

After-Sale Service Officer at Kilimall. Are you interested in joining an innovative team in Nairobi and meeting the requirements listed in the banner?

Job Responsibilities

Thoroughly inspect products for defects, damages, and functional issues.
Perform comprehensive tests to verify product functionality and adherence to specifications.
Interact with customers to resolve issues, provide technical support, and ensure satisfaction.
Accurately record inspection results and customer interactions in our database.

Requirements

Minimum of 1 year of experience in after-sales quality inspection, field service, or related field.
Strong understanding of electronics and familiarity with basic repair and maintenance techniques.
Excellent verbal and written communication skills to effectively interact with customers and team members.
Ability to identify and troubleshoot issues, and implement solutions.
Proficiency in Microsoft Office Suite and other relevant software.
A commitment to providing exceptional customer service.

How to Apply as an After-Sale Service Officer at Kilimall

Apply by sending an email with your CV and a convincing cover letter to recruitment@kilimall.com,
clearly stating the subject heading “After-Sale Service Officer” by 21st August 2025