Performance Management Manager at Mwananchi Credit Limited
If you have what it takes to thrive in a fast-paced environment, and a commitment to excellence this could be the perfect opportunity for you! Performance Management Manager at Mwananchi Credit Limited
Availability (Immediate).
Join Our Team
KEY RESPONSIBILITIES:
- Share performance management info and assist with targets.
- Facilitate performance discussions, training, and plan reviews.
- Train staff, address queries, and review contracts.
- Preparation of monthly, quarterly and annual reports.
- Provide logistical and documentation
Customer Service Manager
If you have what it takes to thrive in a fast-paced environment, and a commitment to excellence this could be the perfect opportunity for you! Availability (Immediate).
Join Our Team
KEY RESPONSIBILITIES:
- Supervise daily customer service operations.
- Resolve customer issues promptly.
- Develop service procedures and standards.
- Set and meet satisfaction goals.
- Implement loyalty programs.
- Maintain service records and reports.
- Hire and train agents.
- Manage the department’s budget.
- Stay updated on industry trends.
Availability (Immediate).
How to Apply
Share your application on: careers@mwananchicredit.com
Visit Here > Performance Management Manager
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