Careers at Jamii Telecommunications Limited

TERRITORY SALES LEADER ROLE

The Territory Sales Leader will work closely with the Regional Manager to execute marketing plans and to see subscriber base growth, ensure staffing and reseller numbers are met in order to achieve and surpass set acquisition targets.

TERRITORY SALES LEADER JOB RESPONSIBILITIES

• Provide full support to the Regional Manager, Dealers, and Agents within the allocated Zone.
• Recruitment and management of Direct Sales Agents and Sub Agents.
• Ensure that set targets are achieved and surpassed in the allocated Business Zone.
• Maintaining an active pipeline of Customers and Agents within the Zone to ensure sites optimization.
• Oversee zonal development of implementation on short-term and long-term plans within the allocated business environment.
• Supervise implementation of various channels within an allocated Zone.
• Prepare and present sales reports and plans as and when requested.
• Integrity and good work ethic.

QUALIFICATIONS FOR THE TERRITORY SALES LEADER JOB

• Bachelor’s Degree in Business Management or a related field.
• Previous experience in Zonal Management.
• Experience in selling FMCG products. (Experience in the FMCG industry will be an added advantage)
• 3 Years of Team Leadership in a commercial function.
• Route to Market, Negotiation and Presentation Skills
• Proven strategic and analytical skills with outstanding interpersonal skills, communication and influencing abilities.
• Customer Relationship Management.

KEY JOB RESPONSIBILITIES FOR SPLICING TECHNICIAN ROLE

• Fiber splicing to construct a proper splice case, including but not limited to, grounding, bonding, isolation, slack storage, and sealing.
• Troubleshoot and perform routine maintenance.
• Rehabilitate the network including tensioning cables, replacement of manhole covers and cable recovery.
• Record keeping of the cable network infrastructure.
• Liaison with the other technical departments to provide technical support and resolve issues on the network.
• Checking and advising on the environmental issues in the nodes in their area
• Maintain site safety by eliminating hazards and/or reporting any hazards prior to commencing works.
• Carry out onsite survey/scoping for cases requiring network changes and routing and raise them in CRM in order to allow AM raise associated PM orders.
• Any other responsibilities as may be assigned to you from time to time.

QUALIFICATIONS FOR THE SPLICING TECHNICIAN ROLE

• Minimum Diploma in Electronics, telecommunications, or related field.
• Four (4) years working experience in a network maintenance role.
• Technical aptitude in electrical and telecommunication infrastructure.
• Good analytical skills.
• Keen to details.
• Excellent communication.

Area Manager – Maintenance

Careers at Jamii Telecommunications

We are seeking a proactive, experienced, and highly skilled Area Manager – Maintenance to oversee the efficient maintenance and restoration of our fiber network, network nodes, and 4G infrastructure. This leadership role requires a hands-on approach in coordinating teams, ensuring network reliability, and maintaining high levels of customer satisfaction at all times.

Key Responsibilities:

• Network Maintenance & Management: Oversee general maintenance of the fiber network, network nodes, and 4G infrastructure within your assigned region. Ensure the integrity of both underground and overhead optic fiber networks through proactive maintenance and inspections.

• Team Leadership & Coordination: Lead and manage maintenance teams, ensuring timely allocation of tasks, continuous follow-ups, and clear communication on troubleshooting and fault recovery efforts. Provide support and guidance for field teams and contractors.

• Preventive Maintenance: Proactively manage network nodes, power systems, and air conditioning equipment to prevent issues before they occur. Perform regular inspections and maintenance on critical infrastructure.

• Stakeholder Engagement: Build and maintain relationships with road authorities (e.g., KURA), building contractors, telecommunication providers, and other utility stakeholders to prevent damage to the optic fiber backbone and access network. Attend relevant meetings and ensure smooth coordination across all involved parties.

• Reporting & Feedback: Generate regular reports for senior management, detailing network performance, customer impact, and maintenance progress. Ensure all assigned trouble tickets are followed up and resolved in a timely manner.

• Equipment Management: Ensure proper maintenance, servicing, and repair of all assigned splicing equipment and tools, ensuring they are in good working condition.

• Safety & Compliance: Ensure that safety protocols are adhered to in all maintenance activities and that the regional team operates within established safety standards.

Area Manager – Maintenance Qualifications & Skills:

• A degree or Higher National Diploma in Electronics, Telecommunications, or a related field.
• At least six (6) years of experience in network maintenance and support, with at least three (3) years in a supervisory role. Experience managing a team and working with contractors is essential.
• Strong technical aptitude in electrical and telecommunications infrastructure, with the ability to solve complex issues in a fast-paced environment.
• Demonstrated ability to lead and coordinate teams effectively, managing both people and projects with a focus on performance and efficiency.
• Excellent analytical skills with the ability to identify and resolve network issues proactively. Strong decision-making capabilities.
• Excellent communication and relationship-building skills, particularly when liaising with contractors, authorities, and cross-functional teams.

Apply Here