Quality, Training & Safety Officer at Swissport
The successful candidates Quality, Training & Safety Officer at Swissport will be responsible for ensuring that operational excellence is delivered without compromising on quality, safety and service delivery.
Main responsibilities
Training:
- Assist in the continuous review of existing training material and syllabi and give recommendations for improvement of the global training program.
- Assisting with the scheduling of training sessions and booking / notifying all relevant parties.
- Organize and deliver internal and external trainings as required including on the job training for certain functions.
- Maintain and update training records and databases.
- Carry out spot checks for equipment-based operations to institute refresher trainings as required.
- Work in liaison with HR to ensure induction programs have been carried out for new staff.
- Undertake follow up of rolled out trainings on a regular basis to determine effectiveness of the programs in line with business needs.
- Support global agenda for improvement of effectiveness of training through conduct of training surveys and course evaluations.
Quality Management:
- Assist in preparation of internal monthly quality reports and submit quality data to Swissport International on a monthly basis.
- Research, compile and process quality data required for various management reporting such as surveys, safety & operational performance.
Health and Safety:
- Ensure in-depth investigations of all incidents / accidents to identify contributing factors.
- Liaise with various department heads for implementation of preventive / corrective actions with regards to all incidents / accidents.
- Maintain up-to-date records of investigations pertaining to incidents / accidents via the Incidents Log.
- Conduct continuous safety checks to ensure compliance to safety regulations.
- Assist in formulation of safety campaigns to support the safety agenda, towards achievement of the set safety targets.
Professional qualification and experience
Education: University Degree / professional qualifications / equivalent in related field.
Professional Experience:
- 3 years’ experience as a trainer
- Experience in quality & safety management (internal audit) Proficiency in Microsoft Office
- Operational and general compliance oriented
- Good oral and written communications skills
Apply Here > Jobs at Swissport
Closing Date: 04th October 2024
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