System Administrator at Sama

System Administrator at Sama will be responsible to maintain, upgrade and manage our software, hardware, and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

Key Responsibilities

Perform troubleshooting, archiving, and backup of server applications.
Manage inventory of software licenses, software applications, hardware components, and IT supplies.
Set up and configure computers for new users.
Assist in equipment set-up and software installation & updates.
User administration (setup and maintaining domain account)
Administering user mailboxes in the Nairobi office G suite organization unit.
Conduct daily backups of network files and test on a regular basis.
Liaising with the Systems Engineer to configure for and apply system patches and update systems as soon as a new version of OS and application software comes out
Responsible for setting up and technical management of conferencing and collaboration solutions throughout the organization.
Ensure that all systems are installed with an up-to-date version of the enterprise antivirus and ensure prompt detection and cleaning of infected systems.
Monitoring networks and systems to improve performance
Attend regular continuing professional education courses to maintain knowledge level.
Organize and implement the firm’s help desk as required by the organization.
End-user support and problem resolution

Minimum Qualifications

Bachelor’s Degree in Computer Science or related field.
Professional qualifications: Systems administration/System Engineering, Certification in Microsoft MCSE/MCITP
Working technical knowledge of network, PC, and platform operating systems.
A solid understanding of Internet-based technologies (TCP/IP, DNS, Security, HTTP/HTTPS)
Working knowledge of public cloud infrastructure (AWS, GCP) will be desirable