Relationship Officers at Springboard Capital Ltd

We’re Hiring across our branches in Meru, Nairobi CBD, CPA center Along thika road. Join Springboard Capital and help us build strong client relationships. If you’re energetic, customer-focused and ready to grow your career, send your application today! Relationship Officers at Springboard Capital Ltd

Job Responsibilities:

Sourcing prospective customer leads from various sources such as referrals, cross selling opportunities, sales activations organized by marketing team or sales leads provided by the SBC.
Explaining the features of the products to prospective customers in line with product features and Treating Customers Fairly as per the Guidelines provided by the institution.
Guiding customers on how to fill in applications for the respective product the customer would like to purchase.
Authentication of customer details by checking the original copies against photocopies of documents provided e.g. National ID/Passports, KRA PIN etc.
Forwarding completed applications to the relevant Agency Coordinator, Branch Manager or Relationship Officer upon sign-off.
Any other duties may be assigned

Requirements:

KCSE Certificate
A business-related course from a recognised institution
At least 1-3 years of working experience in a related role in the financial industry.

Key Competencies

Proficiency in ICT with strong MS Office and internet ability
Ability to interact effectively with all levels of management and stakeholders from
Varied backgrounds
Strong analytical and mathematical skills
Communication and interpersonal skills
Planning and organisation skills
Problem-solving skills