Sales Team Leader at Rentokil Initial
We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in the country. You would be supporting the business in EAST AFRICA – Nairobi Kenya in Sales Department.
Key Responsibilities
- Visit potential/existing customers to demonstrate all the services and products offered by the Company.
- Communicate effectively to customers, giving precise solutions and presenting quotations in a most articulate manner
- Upsell, cross-sell, identify and develop new business from existing customers to increase the service range within the region
- Close sales and convince clients why services offered by the Company are superior and beneficial to what the competition offers
- Mediate the price increase process with the clients
- Undertake debt collection and maintain your customers within agreed credit terms
- Meet the desired and agreed sales target on a monthly basis
- Maintain and manage a healthy sales pipeline and meet the calls per day target
- Take charge of the improvement and achievement of the agreed client retention rate by building and maintaining strong professional client relationships aimed at retaining existing clients.
- Carry out account management for allocated customers in line with procedure and best practice
- Monitor the day-to-day commercial performance of each account within your territory.
- Support the tendering teams with customer surveying and quotation process
- Actively support the conversion of sales leads
- Partake in and support marketing activities in line with the strategy
- Create and maintain a customer database by keeping complete records of all activities regarding customer visits, complaints etc
- Daily liaison with other members of the service teams to provide information and ensure that customers receive excellent customer service
- Note and advise management on market intelligence including activity by competitors to ensure company services and products remain readily available and preferred by customers
Critical Competencies
- Establish SMART objectives for self and others
- Be enthusiastic and work with energy to achieve company standards and goals
- Monitor the progress of objectives and take action to ensure delivery to agreed timescales, and cost
- Plan, organise and prioritise workload effectively Act Commercially
Requirements
Key requirements
- A diploma or degree qualification in any business course
- A good grasp of the Company’s products and services
- minimum of 2 years experience in Direct or Field sales
- Strong selling skills
- Strong orientation/connection with the values of service, relationships and teamwork and Customer!
- Ensure delivery of excellent sales results, goals and initiatives and excellent customer service.
- Negotiation skills
- Coaching skills
- Client service orientation
- High energy level / self motivated /
- Teamplayer / collaborative / initiative / innovative / persuasive
- High integrity / disciplined / structured / determined / tenacious
- Inspirational
- Well developed communication skills (written / verbal / non-verbal)
- Ability to form high level customer relationships
- Planning and organizing / work management
- Computer literacy -( MS word, Google, Excel and Internet)
- Numeric and Presentation skills
- Demonstrated ability to generate leads
- Self-drive and initiative in current role
- Valid driver’s licence, with a minimum of 2 years experience
- Any relevant tertiary education
Benefits
- Base salary
- Motor vehicle: To be arranged upon joining and can be retained beyond working hours after confirmation
- Medical Cover: To be arranged immediately upon joining
- Pension & Group Life Assurance Cover: To be arranged after confirmation
- Quarterly Incentives – enhanced earnings – Half Yearly and FY Vacations Incentive trips
- Promotional Opportunities
Apply Here > Sales Team Leader
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