Recovery Officer – Mobile Loans at Progressive Credit Limited
The purpose
The Recovery Officer – Mobile Loans at Progressive Credit Limited is responsible for the administration and implementation of the debt recovery.
Key responsibilities
- Contact customers via phone calls, SMS, and other communication channels to follow up on overdue mobile loan repayments.
- Negotiate repayment schedules in line with company policies.
- Achieve daily, weekly, and monthly collection targets.
- Escalate problematic accounts to the supervisor where necessary.
- Educate customers on loan terms, repayment obligations, and consequences of defaulting.
- Adhere to data protection, confidentiality, and regulatory compliance standards.
Minimum Requirements
- Minimum of a Diploma in Business, Finance, Customer Service, or a related field.
- 1-3 years work experience in debt recovery and credit management
- Proven experience in debt collection, preferably in mobile loans or digital lending platforms
- Strong negotiation, communication, and interpersonal skills.
- Proficient in Microsoft Office with emphasis on Excel.
- High integrity, self-motivated, and target-driven.
Personal Attributes
- Have a good credit management and debt collection background.
- Good communication, negotiation, and interpersonal skills.
How to Apply as a Recovery Officer – Mobile Loans at Progressive Credit Limited
Interested candidates should send the application and CV to careers@progressivcr.com
Visit Here > Jobs at Progressive Credit
Apply not later than 15 September 2025.
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