Internship Opportunities at Jubilee Insurance
We’re Hiring!
Are you ready to take the next step in your career with Jubilee? We’re looking for passionate and driven individuals to join our team in the following roles for Internship Opportunities at Jubilee Insurance:
- Intern – Human Resources
- Digital Factory Interns – 10 Positions
- Intern – Fund Administration
Digital Factory Interns – 10 Positions
Internship Opportunities at Jubilee Insurance
We currently have an exciting career opportunity for Digital Factory Interns (10) within Jubilee Life Insurance Limited. The position holders will report to the Head of Digital Factory and will be based at our Head Office in Nairobi.
Role Purpose
The role holder will support the company’s digital transformation agenda by providing technical and operational support across the BTS department’s core functions, including cloud infrastructure management, enterprise architecture design, business application support, and innovation through J-Hub initiatives. They will handle low-to-medium complexity tasks, reduce backlogs, improve response times, and contribute to a pipeline of young, skilled talent, fostering innovation and ensuring knowledge retention for long-term operational continuity
Main Responsibilities
- Monitor performance dashboards.
- Assist with cloud resource provisioning/de-provisioning.
- Support basic troubleshooting and escalate complex incidents.
- Maintain configuration documentation for compliance.
- Maintain architecture repositories and documentation.
- Research emerging technologies and standards.
- Support diagramming and modelling using architecture tools.
- Assist with updating technology roadmaps.
- Assist in application testing and bug tracking.
- Provide first-line application support to internal users.
- Support data entry, cleanup, and migration.
- Document workflows and prepare user guides.
- Support innovation projects and prototypes.
- Conduct user research and feedback collection for product development.
- Assist in UI/UX design testing and iteration.
- Support the deployment and monitoring of pilot solutions.
- Document learnings and case studies from innovation initiatives.
- Contribute to operational efficiency by handling low-to-medium complexity tasks, allowing parallel project execution.
- Participate in knowledge transfer sessions and document processes for future reference.
Benefits
- Operational Experience: Gain practical skills in a dynamic technology environment, contributing to real-world projects and improving response times for support tasks.
- Professional Growth: Build a talent pipeline with potential conversion to permanent roles, reducing future rampup time.
- Innovation Opportunities: Participate in experimental projects, especially through J-Hub, to test and roll out new ideas.
- Cost-Effective Learning: Engage in meaningful work while benefiting from mentorship and resources.
- Scalability and Impact: Handle peak workloads, enhance project throughput, and support digital-first initiatives.
- Brand and Network: Strengthen your resume by associating with a company positioned as a talent incubator in technology and innovation.
Key Deliverables
- Comprehensive documentation of configurations, workflows, architecture repositories, learnings, and case studies to ensure compliance, knowledge retention, and operational continuity.
- Reduced backlog of low-to-medium complexity technical tasks, including resolved support tickets, provisioned resources, and tested applications.
- Updated technology roadmaps and user guides that support strategic planning and internal user efficiency.
- Collected user research feedback and iterated UI/UX designs for innovation projects.
- Deployed and monitored pilot solutions with documented outcomes from J-Hub initiatives.
- Improved response times for support requests and change executions across cloud, applications, and architecture areas.
- Contributions to parallel project execution, enabling increased capacity in each technology unit.
Key Competencies
- Technical Proficiency: Basic knowledge of cloud platforms (e.g., AWS, Azure), architecture tools (e.g., Visio, Lucidchart), application testing (e.g., Jira), data management, UI/UX design (e.g., Figma, Adobe XD), and prototyping methods.
- Analytical and Problem-Solving Skills: Ability to troubleshoot issues, research emerging technologies, and analyse performance data for effective escalation and resolution.
- Documentation and Organizational Skills: Strong attention to detail in maintaining repositories, preparing guides, and documenting processes to avoid key man risks.
- Communication and Teamwork: Excellent interpersonal skills for providing user support, conducting research, collecting feedback, and collaborating under mentorship.
- Innovation and Adaptability: Creativity in supporting prototypes and digital initiatives, with flexibility to handle hybrid work and evolving project needs.
- Learning Agility: Eagerness to engage in training, bi-monthly reviews, and knowledge transfer for personal and professional growth.
Academic Qualifications & Relevant Experience
- Bachelor’s degree in Computer Science, Information Technology, Cloud Computing, Enterprise Architecture, Business Information Systems, Software Development, Design, Innovation Management, UX/UI,or a related field from a recognized institution.
- Basic understanding of relevant technologies such as cloud platforms (e.g., AWS, Azure, or Google Cloud), monitoring tools, architecture principles, diagramming tools (e.g., Visio, Lucidchart), application testing tools (e.g., Jira), data management, UI/UX tools (e.g., Figma, Adobe XD), prototyping, and user research methods.
- Knowledge in AI/ML is an added advantage, including courses such as Machine Learning, Artificial Intelligence Fundamentals, Data Science, Deep Learning, or Neural Networks.
- Strong customer service skills for user support and clear documentation abilities.
- Attention to detail in data handling and workflow mapping.
- Ability to learn quickly and adapt to business application environments.
Intern – Human Resources
Internship Opportunities at Jubilee Insurance
We currently have an exciting career opportunity for a Human Resources Intern within Jubilee Asset Management Limited. The position holder will report to the Senior Human Resources Business Partner and will be based at our Head Office in Nairobi.
Role Purpose
The Human Resources Intern will assist the Human Resource Business Partner in offering vital administrative assistance, guaranteeing seamless operations and aiding in diverse HR functions. The role holder will also be required to assist in executing strategic HR tasks and facilitating communication within the HR department and other business units.
Key Responsibilities
- Recruitment Support. Assist in posting job vacancies on the company website, social media and internally. Screen resumes and shortlist candidates. Schedule interviews and coordinate communication with candidates. Assist in conducting background checks and reference verification.
- Employee Onboarding. Prepare and process new hire documentation. Assist in conducting orientation sessions for new employees. Ensure all onboarding activities are completed in a timely manner.
- Benefits Administration. Support the administration of employee benefits, including health
insurance, pensions, and other company benefits. Assist in the enrolment and update of employee benefits records. Respond to employee inquiries regarding benefits. - Employee Records Management. Maintain and update employee files, ensuring data accuracy and confidentiality. Assist in the digitalization and organization of HR records.
- Employee Engagement. Support the planning and execution of employee engagement activities and events. Assist in gathering feedback from employees and contributing ideas for improvement.
- HR Projects. Participate in HR projects and initiatives, providing support in research, data analysis, and reporting. Assist in the implementation of HR policies and procedures.
- HR Administration. Handle general HR administrative tasks, including preparing HR correspondence, reports, and presentations. Support the HR team in day-to-day activities as needed.
Key Skills and Competencies
- Communication Skills. Strong verbal and written communication skills.
- Attention to Detail. Meticulous in handling HR documentation and data.
- Organizational Skills. Ability to manage multiple tasks and priorities.
- Interpersonal Skills. Ability to work well with colleagues and interact with employees at all levels.
- Confidentiality. Upholds confidentiality in handling sensitive employee information.
- Learning agility. Ability to learn and adapt quickly.
- HR knowledge. In-depth understanding of HR principles, practices and regulations.
Academic Qualifications
- Bachelor’s degree in business administration, Bachelor of Commerce, Bachelor’s degree in a business or management related field.
- IT proficiency (proficient in MS Word, Excel and PowerPoint).
Relevant Experience
- Prior internship or part-time experience in HR or administration is an advantage but not required.
Intern – Fund Administration
Internship Opportunities at Jubilee Insurance
We currently have an exciting career opportunity for the role Intern- Fund Administration within Jubilee Asset Management Limited. The position holder will report directly to the Assistant Manager-Fund Administration. The role will be based at our Head Office in Nairobi.
Role Purpose
The Client Services Assistant will provide operational and administrative support in the onboarding of new clients. The role involves assisting with documentation, KYC checks, data entry, and ensuring accurate record-keeping. This is a great opportunity for a motivated individual seeking to build a career in client services within the financial services industry.
Main Responsibilities
Operational
- Assist in Managing the onboarding process for new clients, including account opening, KYC verification, and documentation.
- Ensure accurate and timely data entry into client management systems.
- Assist to Liaise with compliance, operations, and relationship management teams to ensure smooth onboarding.
- Monitor client account setup progress and resolve any delays or issues.
- Maintain up-to-date records of onboarding activities in line with internal policies and regulatory requirements.
Strategy
- Support initiatives to streamline and enhance the client onboarding process.
- Provide feedback on client needs and service gaps to improve operational efficiency.
- Contribute to the implementation of digital onboarding solutions.
Corporate Governance
- Ensure adherence to regulatory guidelines, AML/KYC requirements, and company policies.
- Support internal and external audits by providing accurate onboarding records.
- Identify and escalate potential risks in onboarding processes.
People and Culture
- Collaborate with colleagues across teams to deliver excellent client service.
- Uphold Jubilee’s values by fostering a client-centric culture.
- Support knowledge-sharing and contribute to continuous improvement in onboarding practices.
Key Competencies
- Client-focused mindset with strong service orientation.
- High level of integrity and confidentiality.
- Teamwork and collaboration.
- Adaptability and flexibility in handling multiple tasks.
- Strong work ethic and accountability.
Qualifications
- Bachelor’s degree in Business Administration, Finance, Economics, or a related field.
Relevant Experience
- Experience in client services, operations, or onboarding within the financial services or asset management sector.
- Internship experience in a financial institution will be an added advantage.
How to Apply for Internship Opportunities at Jubilee Insurance
If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com, quoting the Job Reference Number and Position
Visit Here
Apply by 31st August 2025.
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