Front Office Assistant at AAR Hospital
Job Purpose:
The Front Office Assistant at AAR Hospital is responsible for ensuring the smooth flow of the patient journey from admission to discharge.
Duties and Responsibilities:
- Liaise with both Local and International Insurance Companies to issue letters of guarantee for their clients.
- Liaise with companies who have direct accounts with the Hospital.
- Admitting, discharging and transferring both cash paying and credit patients.
- Ensuring all admissions are done correctly by properly coding to the relevant company.
- Make arrangements for transfer of patients with financial problems.
- Monitoring of inpatient bills and advising insurance/other corporates when limits are reached.
- Ensure all patients files are kept safely
- Ensure that doctors bills are attached to the relevant patients files
- Produce admissions and discharges report.
- Ensure claim forms and preauthorization letters have been attached to the relevant files in the wards.
- Follow up on doctors and patients to ensure they have filled and signed the claim forms and preauthorization forms.
- Ensure doctors and patients have all the relevant NHIF forms and that they have filled and signed them properly.
Qualifications:
Education
- Professional qualifications such as CPA II, ACCA II
- Certificate in Front Office /Customer Care Management/Client Relations/Public Relations
- Computer literate.
Job Experience
- Minimum 2-year work experience in the service industry.
Key Competencies – Skills/ Knowledge/ Aptitude
- Excellent Communication skills
- Timely and accurate customer service.
- Self-motivated and able to work under pressure.
- Produce quality work with accuracy and efficiency.
How to Apply as a Front Office Assistant at AAR Hospital
Send application letter and CV ONLY to recruitment@aarhospital.com
Visit Here > Jobs at AAR Hospital
Other Specifications:Â Candidates are to indicate their expected salary on the application letter
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