Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

Claims Assistant at CIC Group

Claims Assistant at CIC Group

Claims Assistant at CIC Group

CIC Group is expanding its wings and seeks to recruit an individual for an exciting career opportunity as Claims Assistant. Are you best fit? Claims Assistant at CIC Group

To achieve customer satisfaction through efficient and prompt claims settlement.

PRIMARY RESPONSIBILITIES:

  • Register and analyze intimated claims and advise client on supporting claims documents;
  • Appoint service providers where applicable;
  • Analyze adjuster/ Investigators claim reports to recommend settlement/ approve/ admit;
  • Process fully documented claims and referring any suspicious claims to the supervisor;
  • Initiate reinsurance and third-party recoveries (written demand letters);
  • Review claims reserves on a continuous basis in view of new developments and to close files where all payments have been made;
  • Process all service providers invoices and payment within the set standards;
  • Issue discharge vouchers for all fully documented claims;
  • Attend to customer queries and complaints promptly and professionally;
  • Communicate risk improvement measures to the underwriter to take appropriate action;
  • Follow up on claims payments and
  • Prepare various claims analysis reports for clients and management consumption.
  • Any other duty as may be given by the Senior Claims Manager.

Key Skills, Knowledge, Experience and Behavioural Competencies

Academic and Professional Requirements

Education: Bachelor’s degree in a related field

Experience Required: 1 year of Experience

Apply Here > CIC Group Careers

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://careers.cicinsurancegroup.com/ clearly indicating the position being applied for.

The application should reach us by close of business on 12th February, 2025. Please note only short-listed candidates will be contacted.

If you do not hear from us by 31st March, 2025 consider your application unsuccessful.

N/B: This job advert is open to both internal and external candidates.


Vacancies at JW Marriott Hotel Nairobi

Internship Opportunities at Switch Media Limited

Baristas at Java House Africa

Property Advisor at Milescoop Ventures Ltd

Communications Officer at BURN